Product Sales / Terms and Conditions / Return Policy
Availability: All orders are subject to product availability. If an item in your order is unavailable, we will ship you the item of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. Customer is solely responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
Warranty and Returns: All Blind Frog Ranch Outpost products offers a 30 day return policy. Customer is to remain responsible for shipping and damages until received by Blind Frog Ranch Outpost .
- Customers have up to 30 days to ask for a refund
- All refunds require approval and authorization.
- A Return Merchandise Authorization (RMA) must be requested via our form on the website.
- Shipping fees incurred in initial order or return will not be refunded unless otherwise agreed by Blind Frog Ranch Outpost.
- Refunds are credited back to customers’ Visa, MasterCard or American Express credit/debit cards in accordance with the initial order.
- All Returns for Refund are subject to a 5%+ restocking fee.
- All Returns not within compliance of these conditions are subject to an Immediate Refusal, or charges relating to condition of the product, original packaging, and missing parts and accessories.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Blind Frog Ranch Outpost collects and uses Users personal information for the following purposes:
- To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Changes to this privacy policy
Blind Frog Ranch Outpost retains the rights to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
WholeSale vs Retail
Blind Frog Ranch Outpost Products are NOT FOR RESALE or RE-DISTRIBUTION: The Blind Frog Ranch Outpost and/or services are not to be purchased for the purpose of re-sale or distribution in any circumstance including digital advertising platform(s) outside of Blind Frog Ranch Outpost distribution and partnership programs unless otherwise granted in writing from Blind Frog Ranch Outpost Ownership. Blind Frog Ranch Outpost purchases are to be used for the primary venue owner and venue owner alone. If you are interested in reselling Blind Frog Ranch Outpost products as a Licensed Reseller, Dealer, or Distributor please contact us as we do have Wholesale Options for LICENSED partners and Distributors.
We are happy to partner with Distribution Companies and Retailers to get our product in the market via your stores and physical locations. Digital Marketing and online sales, Amazon and other marketplaces are strictly for Blind Frog Ranch Outpost to manage and do not grant any other vendor authority to post Blind Frog Ranch Outpost products for sale through these channels.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please feel free to leave the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes